Effective Date: 01/04/2026

Last Updated: 01/04/2026

1. INTRODUCTION

Sinclair Auto Parts LLC (“we,” “us,” or “our”) operates the website sinclairautoparts.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website, create an account, make a purchase, or interact with our services.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.

2. INFORMATION WE COLLECT

We collect several types of information from and about users of our Website.

2.1 Information You Provide Directly

Account Information:

Name
Email address
Shipping and billing addresses
Phone number
Account username and password (encrypted)

Order Information:

Purchase history
Product preferences
Payment method type (we do NOT store credit card numbers – see Section 2.3)

Communication Information:

Email address when you sign up for newsletters or promotional communications
Information you provide when contacting customer service
Marketing preferences

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information about your device and browsing activity:

Technical Information:

IP address
Browser type and version
Operating system
Device type (desktop, mobile, tablet)
Referring/exit pages
Date and time stamps of visits
Pages viewed and links clicked

Cookies and Tracking Technologies:

We currently use essential cookies necessary for Website functionality. We plan to implement analytics and marketing cookies in the future (see Section 5 for details).

2.3 Payment Information

Payment processing is handled by Square, Inc.

We do not collect, store, or have access to your full credit card number, CVV, or other sensitive payment credentials. Square processes all payment transactions securely according to PCI-DSS standards.

We receive from Square only:

Last 4 digits of your card (for order confirmation)
Transaction approval/denial status
Billing address you provide

For information about how Square handles your payment data, please review Square’s Privacy Policy at https://squareup.com/us/en/legal/general/privacy.

2.4 Information from Third Parties

We may receive information about you from:

Payment processors (Square) – transaction status and billing details
Shipping carriers (USPS, UPS, FedEx – when implemented) – delivery confirmation and tracking status
Analytics providers (Google Analytics – when implemented) – aggregated website usage data

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

3.1 Order Fulfillment and Customer Service

Process and fulfill your orders
Send order confirmations, shipping notifications, and delivery updates
Handle returns, exchanges, and warranty claims
Respond to your inquiries and provide customer support
Communicate about your account or transactions

3.2 Marketing and Communications

Send promotional emails, newsletters, and special offers (only if you opt-in)
Send abandoned cart reminders (if you have items in your cart)
Notify you about new products, sales, or company updates

You may unsubscribe from marketing emails at any time using the “Unsubscribe” link in each email.

3.3 Website Improvement and Analytics

Understand how visitors use our Website
Improve Website functionality, content, and user experience
Diagnose technical problems
Analyze trends and user behavior (when analytics tools are implemented)

3.4 Legal and Security Purposes

Comply with legal obligations (tax reporting, recordkeeping)
Prevent fraud, unauthorized transactions, and security breaches
Enforce our Terms of Service and other policies
Protect our rights, property, and safety, and that of our customers

4. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with the following categories of third parties:

4.1 Service Providers

We share information with trusted third-party service providers who perform services on our behalf:

Current Service Providers:

Square, Inc. – Payment processing
WooCommerce/WordPress – Website hosting and ecommerce platform
Web hosting provider – Server infrastructure and data storage

Service Providers:

Shipping carriers (USPS, UPS, FedEx) – Order fulfillment and delivery tracking
Email marketing platform (when implemented) – Newsletter and promotional email delivery
Analytics providers (Google Analytics, when implemented) – Website traffic analysis

These service providers are contractually obligated to:

Use your information only to perform services for us
Maintain the confidentiality and security of your information
Comply with applicable privacy laws

4.2 Business Transfers

If Sinclair Auto Parts LLC is involved in a merger, acquisition, asset sale, or bankruptcy, your personal information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our Website of any change in ownership or use of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

Valid legal process (subpoena, court order, government request)
Enforcement of our Terms of Service
Protection of our rights, property, or safety, or that of others
Investigation of fraud or security issues

4.4 With Your Consent

We may share your information for purposes not described in this Privacy Policy with your explicit consent.

5. COOKIES AND TRACKING TECHNOLOGIES

5.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website remember information about your visit.

5.2 Current Cookie Use

We currently use only essential cookies necessary for the Website to function properly:

Session cookies – Keep you logged into your account during your visit (deleted when you close your browser)
Shopping cart cookies – Remember items in your cart
Security cookies – Protect against fraud and secure your account

5.3 Planned Future Cookie Use

We plan to implement the following in the near future:

Analytics Cookies:

Google Analytics or similar tools to understand how visitors use our Website
These cookies collect anonymous, aggregated data (page views, time on site, bounce rate)

Marketing Cookies:

Retargeting/remarketing pixels (Google Ads, Facebook Pixel)
These allow us to show you relevant ads on other websites after you visit ours

When implemented, we will:

Update this Privacy Policy with specific details
Provide a cookie banner allowing you to accept or decline non-essential cookies
Offer cookie management options in your account settings

5.4 Managing Cookies

Browser Controls:

Most browsers allow you to:

View and delete cookies
Block cookies from specific sites
Block all cookies (this may affect Website functionality)

Refer to your browser’s help menu for instructions:

Chrome: Settings > Privacy and Security > Cookies
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and Website Data
Edge: Settings > Cookies and Site Permissions

Opt-Out of Interest-Based Advertising:

Digital Advertising Alliance Opt-Out: http://optout.aboutads.info/
Network Advertising Initiative Opt-Out: http://optout.networkadvertising.org/

6. DATA RETENTION

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6.1 Retention Periods

Data Type	Retention Period	Reason
Order and transaction records	7 years from purchase date	Tax compliance (IRS), product liability, warranty claims
Active customer account data	Duration of account activity + 30 days after closure	Allow account reactivation requests
Marketing email addresses	Until you unsubscribe + 30 days	Processing suppression lists
Customer service records	3 years	Business records and dispute resolution
Website analytics (when implemented)	26 months	Standard analytics retention period

6.2 Account Deletion

You may request deletion of your account at any time by contacting us at info@sinclairautoparts.com. Upon account deletion:

We will delete your account information within 30 days
Order history will be retained for 7 years for legal compliance (anonymized after 30 days)
You will be unsubscribed from all marketing communications

7. YOUR PRIVACY RIGHTS

7.1 Marketing Communications

Right to Opt-Out:

You may opt out of receiving promotional emails at any time by:

Clicking the “Unsubscribe” link at the bottom of any marketing email
Logging into your account and updating email preferences
Emailing us at info@sinclairautoparts.com with “Unsubscribe” in the subject line

Note: Even if you opt out of marketing emails, we will still send you transactional emails related to your orders (order confirmations, shipping notifications, customer service responses).

7.2 Account Access and Management

You have the right to:

Access your account information by logging into your account
Update your personal information, shipping addresses, and preferences
Delete your account (see Section 6.2)

7.3 California Residents – CCPA Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know:

You may request that we disclose:

Categories of personal information we collected about you
Categories of sources from which we collected your information
Our business or commercial purpose for collecting your information
Categories of third parties with whom we share your information
Specific pieces of personal information we collected about you

Right to Delete:

You may request that we delete your personal information, subject to certain exceptions (e.g., legal obligations, fraud prevention, completing transactions).

Right to Opt-Out of Sale:

We do NOT sell your personal information. We have not sold personal information in the past 12 months.

Right to Non-Discrimination:

We will not discriminate against you for exercising your CCPA rights. You will not receive different prices, rates, or quality of services.

How to Exercise Your Rights:

To submit a CCPA request:

Email: info@sinclairautoparts.com with “CCPA Request” in the subject line
Include: Your full name, email address, and phone number used for your account
Specify: The right you wish to exercise (access, deletion, etc.)

Verification: We will verify your identity before processing your request by asking you to confirm information associated with your account.

Response Time: We will respond to verified requests within 45 days.

Authorized Agents: You may designate an authorized agent to make requests on your behalf. The agent must provide written authorization signed by you.

7.4 Do Not Track Signals

Our Website does not currently respond to “Do Not Track” (DNT) browser signals. When we implement analytics and tracking cookies, we will update this policy to explain how DNT signals will be handled.

8. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, or disclosure.

Security Measures Include:

Encryption: Secure Sockets Layer (SSL) encryption for data transmitted between your browser and our servers
Password protection: Account passwords are encrypted and cannot be viewed by our staff
Payment security: All payment processing handled by PCI-DSS compliant processor (Square)
Access controls: Limited employee access to personal information on a need-to-know basis
Regular monitoring: Ongoing review of security practices and technology updates

Limitations: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account password.

Breach Notification: In the event of a data breach that compromises your personal information, we will notify you and applicable authorities as required by law.

9. CHILDREN’S PRIVACY

Our Website and services are intended for users 18 years of age and older. We do not knowingly collect personal information from individuals under 18.

Age Verification: By creating an account or making a purchase, you represent that you are at least 18 years old.

Parental Notice: If we become aware that we have collected personal information from a person under 18 without parental consent, we will delete that information immediately. If you believe we have collected information from a minor, please contact us at info@sinclairautoparts.com.

COPPA Compliance: We comply with the Children’s Online Privacy Protection Act (COPPA) and do not collect information from children under 13.

10. THIRD-PARTY WEBSITES AND CONTENT

Our Website may contain links to third-party websites, including:

Manufacturer websites (for product specifications)
Social media platforms
Shipping carrier tracking pages
Payment processor privacy policies

We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

Embedded Content: Our blog may include embedded content (videos, images) from third-party platforms (YouTube, Vimeo, etc.). These platforms may collect data about your interaction with embedded content, use cookies, and track your activity if you are logged into their services.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons.

Notification of Changes:

Material changes: We will notify you by email (sent to the email address associated with your account) and/or by a prominent notice on our Website at least 30 days before the changes take effect
Non-material changes: We will update the “Last Updated” date at the top of this policy

Your Continued Use: Your continued use of the Website after changes become effective constitutes your acceptance of the revised Privacy Policy.

Review Regularly: We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Sinclair Auto Parts LLC

Email: info@sinclairautoparts.com

Mailing Address: 4830 Wilson Rd Ste 300 PMB 1032

CCPA Requests: Email info@sinclairautoparts.com with “CCPA Request” in the subject line

General Inquiries: We will respond to all privacy-related inquiries within 5 business days.

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This Privacy Policy was last updated on 01/04/2026.