Address:
4830 Wilson Rd Ste 300 PMB 1032
Humble, TX 77396
Business Hours
M-F 8:00AM – 5:00PM
Privacy Policy
Effective date: October 24, 2026 · Version 2.0
Sinclair Auto Parts, LLC (“Sinclair Auto Parts,” “we,” “us”) runs sinclairautoparts.com. This policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. It covers this website and orders placed on it. Purchases made in our eBay store are also covered by eBay’s own privacy notice.
The short version
- We collect what we need to fill your order and answer your questions: your name, contact details, addresses and what you bought.
- Card and account details go straight to our payment processors. We never see or store your full card number.
- We share order details only with the companies that process payments, ship orders and run the website, and only for those jobs.
- We do not sell your personal information.
- You can ask us to show you, correct or delete your information at any time: info@sinclairautoparts.com.
1. Information we collect
Information you give us
- Orders: name, email address, phone number, billing and shipping addresses, the products you order, and any order notes.
- Accounts: if you create an account, your login details (passwords are stored encrypted) and saved addresses. You can also check out as a guest.
- Messages: what you send us through the contact form, by email or by text, plus the email address or phone number we reply to.
- Returns and warranty claims: your order details, photos and a description of the problem.
Information collected automatically
When you visit the site, our systems and the service providers in Section 4 collect technical information: your IP address, browser and device type, the pages you view, the page that sent you here, and the date and time of your visit. WooCommerce also records how you arrived (for example a search engine, an ad or a direct visit) and saves that with your order.
Information from others
- Payment processors tell us whether a payment went through and give us limited details, such as the card type and its last four digits.
- Shipping carriers give us tracking and delivery status.
- eBay gives us the name, shipping address and order details we need to ship an eBay purchase.
2. How we use your information
- Process, ship and track your order, and send order and shipping emails.
- Answer your questions and handle returns, damage claims and manufacturer warranty claims.
- Run your account, if you have one.
- Keep the site secure, and prevent fraud and spam.
- See how the site is used and whether our advertising works, so we can improve both.
- Keep the records that tax, accounting and other laws require.
3. Payments
Payments are processed by Stripe (credit and debit cards, plus Link, Amazon Pay, Klarna and Affirm, offered through Stripe) and by PayPal. Your card or account details go directly to the processor you choose. We never receive or store your full card number or security code. If you choose Klarna or Affirm financing, that company may run its own checks under its own terms and privacy policy.
4. Who we share information with
We share personal information only with the companies that help us run the business, and only what each one needs for its job.
| Who | Why | What they receive |
|---|---|---|
| Stripe, PayPal, and the payment options offered through Stripe (Link, Amazon Pay, Klarna, Affirm) | Process payments and prevent fraud | Payment details, billing information, order total |
| USPS, UPS and FedEx | Deliver your order | Name, shipping address, phone number, package details |
| Our distribution partners | Ship some orders directly from their US locations | Name, shipping address, phone number, items ordered |
| Hostinger | Hosts the website and its data | Website data, stored on their servers |
| Automattic (WordPress.com, Jetpack and WooCommerce services) | Site security, backups, site statistics, store analytics, shipping labels and sales-tax calculation | Visit statistics, plus the order, address and contact details each service needs |
| Spam protection (reCAPTCHA), site traffic statistics (Google Analytics), measuring whether our Google ads and listings lead to purchases, and showing our products on Google | Technical and usage data collected by Google’s tags; product information (not customer information) for listings | |
| Our email delivery provider | Sends order, shipping and account emails | Your email address and the email itself |
We may also disclose information when the law requires it, to protect our rights or someone’s safety, or as part of a sale or reorganization of the business, in which case this policy continues to apply to your information.
We do not sell your personal information.
5. Cookies and similar technologies
Cookies are small files your browser stores. We use them for:
- Store functions: your cart, checkout and login. The store does not work without these.
- Security: Google reCAPTCHA and Jetpack’s security tools tell people from bots and block attacks.
- Payments: Stripe and PayPal use cookies to process payments and prevent fraud.
- Statistics: Google Analytics, Jetpack Stats, WooCommerce Analytics and WooCommerce order attribution show us how visitors find and use the site.
- Advertising measurement: Google’s tag tells us when a visit from a Google ad or listing leads to a purchase.
You can block or delete cookies in your browser settings; blocking store cookies stops the cart and checkout from working. To stop Google Analytics from collecting data about your visits, install Google’s opt-out browser add-on. To control how Google uses data for ads, visit My Ad Center. Our site does not currently respond to “Do Not Track” or Global Privacy Control browser signals.
6. How long we keep information
| Information | How long | Why |
|---|---|---|
| Order and transaction records | 7 years from purchase | Tax and accounting records |
| Account information | Until you close your account; deleted within 30 days of your request | So you can sign in and see past orders |
| Messages and support records | 3 years | Returns, warranty claims and order questions |
| Site statistics and security logs | As long as each provider keeps them under its own policy | Security and site improvement |
7. Your choices and rights
You can ask us to:
- show you the personal information we hold about you;
- correct it;
- delete it (we keep the order records that tax and accounting laws require);
- send you a copy of it.
Email info@sinclairautoparts.com with “Privacy Request” in the subject line. We confirm your identity by asking for details tied to your order or account, and we respond within 45 days. Making a request costs nothing and does not change how we treat you.
Some states give their residents specific privacy rights. We honor the requests above for every customer, wherever you live. If we decline a request, we explain why, and you can reply to ask us to reconsider.
8. Security
- The whole site uses an encrypted (HTTPS) connection.
- Payments are handled by PCI DSS-compliant processors.
- Passwords are stored encrypted.
- A firewall and login protection guard the site.
- Access to customer information is limited to the owners of Sinclair Auto Parts and the service providers listed above.
No system is perfectly secure. If a breach affects your information, we will notify you as the law requires.
9. Children
This site is meant for adults, and you must be 18 or older to buy from it. We do not knowingly collect information from children under 13. If you believe a child has given us information, email us and we will delete it.
10. Other websites
The site links to manufacturers, social media, shipping carriers and our eBay store. Those sites have their own privacy policies, and this policy does not cover them.
11. Changes to this policy
When we change this policy, we update this page and its effective date. For significant changes, we also post a notice on the site.
12. Contact us
Sinclair Auto Parts, LLC
4830 Wilson Rd Ste 300 PMB 1032
Humble, TX 77396
Email: info@sinclairautoparts.com
Text: (832) 830-1466
We reply within one to two business days.
